The lack of skilled IT workers is hurting the deployment of emerging technology, according to a new survey from Gartner. In areas from cloud to cybersecurity, this crisis is expected to last for years to come.
Ten years ago, less than
three years after Google upended the email space with Gmail, the company took
on Microsoft and other business software vendors and launched Google Apps, its
own flavor of cloud-based tools for productivity, collaboration and
communication. Today more than five million businesses use its Google for Work business apps, including Google Drive,
Docs, Sheets and Slides.
A wide range of related
training tools are available for Google Apps users and IT professionals
interested in gaining new skills or becoming certified administrators. Basic
training classes and interactive in-app tutorials can help you learn the ins
and outs of Google Apps, and IT staff can do the necessary coursework to earn
Google Apps Administrator certification.
The
following Google Apps training classes include everything from the basics to
intensive coursework for IT pros seeking certification, as well as various
resources for educators who want Google for Education certification.
Free
Google Apps training guides, interactive lessons
The official Google Apps Learning Center is a great place to find training
resources. It contains tutorials for each app in the Google Apps suite,
including Gmail, Hangouts,Calendar, Groups, Google+, Drive, Docs, Sheets, Forms, Slides and Sites.
The Learning
Center has a tips library based on specific scenarios, apps and
outcomes, and Chrome users can install the Training
for Google Apps browser extension to
get interactive training lessons.
Google
Apps Administrator certification
The Google Apps Administrator program is designed to train and certify IT
professionals who manage Google Apps domains. Google recommends participants
have at least six months of experience managing a Google Apps account with more
than 50 users before taking the exam. The program provides details on Google
Apps support, troubleshooting, resource management and how to manage teams of
Google Apps users, according to Google. Those who aspire to become certified
Google Apps Administrators can also take advantage of Google's related in-depth course,
which contains quizzes and 33 videos on IT management, services, security and
migration.
The Google Apps Administrator
exam measures an IT professional's ability to accomplish the technical tasks
necessary to manage Google Apps accounts. After you register for the exam,
you're asked to solve a series of problems using the admin console. Google
charges $100 for each exam attempt, and admins must be recertified every 18
months.
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Google
for Education training and certification
Google also offers an online training center for its Google
for Education services, with
coursework on basic and advanced strategies for integrating Google in the
classroom. The fundamentals
training course includes 39
lessons that run a combined total of 12 hours, and the advanced course has 30 lessons that run almost 10
hours. Once they complete the fundamental and advanced courses, individuals can
take the exams to become "level
1" or "level 2" Google Certified Educators. Google
charges a $10 exam fee for level 1 and $25 for level 2, and both exams are
scheduled to last up to three hours.
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